Most insurance companies now require security alarm systems to be monitored by a control room that meets Australian Standards.

The Partnered HSS Security control room has the highest grading available Grade 1A and is fully compliant to AS2201.

The 1A classification denotes the highest standard of accreditation for both:

• Operation, Equipment and Staff (1)
• Building Services and Construction (A)

The Monitoring Centre offers:

• Construction capable of resisting physical attacks and fire
• No visibility to the interior of the Centre from the outside
• Entrances to the Centre are restricted to Emergency exits and Interconnected with electronically controlled doors forming a security Isolation unit
• Manning levels of at least 2 operators 24 hours/day, 7 days/week
• Fully self contained amenities within the perimeter of the Centre
• Fire detection and alarm systems in accordance with AS1670.1
• Customer records are retained for a minimum of 5 years
• Competency based training courses for all operating staff
• Voice recording of all communications
• Emergency power and alternative power supply

Secure communications links are imperative and HSS meets stringent industry criteria. These include strict confidentiality of all of our client information, password clearance & check lists, emergency contact lists, telephones with voice recording equipment and direct links to alarm attendance & other services. The monitoring team carry out quickly and efficiently your pre organised Instructions when an event occurs. In most cases this is directing one or more Patrol Response vehicles and if required the police to attend. Your security system is watched over by a team dedicated to acting promptly on messages received from your system 24hrs a day 7 days a week. Apart from acting on alarm activations the team monitors an array of early warnings your system may transmit such as

• Power to the site being turned off
• Battery backup power levels getting low
• Alarm cabling being cut
• The outside siren covers being tampered with
• Intruder Alarms
• AC Power Fail Alarms
• Low Battery Alarms
• Tamper Alarms
• Personal Duress Alarms
• Remote Arming of Systems
• Logging of Open & Closing Times
• User Code Identification

Phone us now on 1300 653 532 for an obligation free security assessment & quote